Returns & Exchanges
At Danilo Promotions, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return window for all unused and unopened items. If your order doesn't meet your expectations, simply follow our streamlined process to receive a full refund or exchange.
Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags and labels are intact to prevent damage during transit.
Ship the Items
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing